Troubleshooting Adobe Reader XI Download Offline Issues

Are you experiencing issues with your Adobe Reader XI download offline installation? Have you been unable to use certain features or functionality due to error messages or unresponsive application? You're not alone. In this article, we'll explore a common solution that worked for one user and provide troubleshooting tips to help you resolve your issue.

The Solution:

In my case, the problem was caused by having multiple versions of Acrobat Reader installed on my system. To resolve the issue, I followed the instructions provided online and removed the unnecessary version folder from my directory. This involved uninstalling Adobe Reader DC (64-bit) and reinstalling it, as well as restarting my Windows 10 computer.

The Fix:

When I got to the preferences section, only one version folder was available - 'Preflight Acrobat Continuous' with a September date. I could not access any other versions or perform any actions within the application. However, by following the steps outlined above, I was able to successfully uninstall and reinstall Adobe Reader DC (64-bit), which resolved my issue.

The Original Issue:

Before implementing the fix, I encountered an unexpected problem with Acrobat Reader DC (64-bit). When opening a PDF document, the first page would display correctly; however, any attempt to scroll, print, or perform any other action on the file caused the application to gray out and display a 'busy' message. This meant that I was unable to interact with the PDF in any way.

If you're experiencing similar issues with your Adobe Reader XI download offline installation, don't worry - there is a solution. By following the instructions provided above and ensuring that only one version of Acrobat Reader is installed on your system, you should be able to resolve your issue and enjoy seamless functionality when working with PDF documents.

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